1. General Information

The company VANESSA BARONI, Marktstraße 8, Leinfelden (Stuttgart), CEO Vanessa Baroni-Wieler, Phone: +49 178 7805632, info@vanessabaroni.com, operates an online store at the internet address www.vanessabaroni.com (subsequently mentioned as „website“). All orders made through this website and all deliveries and benefits are subject to the general terms and conditions that are current at the time the order and which are outlined below. Any alterations to the Terms and conditions made by the purchaser will not be accepted, unless the validity of these alterations has been previously approved in writing.

2. Revocation instructions

Right of revocation
You have the right to cancel this contract within 14 days without giving reason. The cancellation period is 14 days starting on the day you, or a third person appointed by you who is not the supplier, have respectively has received the merchandise.
In the case of a contract concerning several goods, which you have ordered in one unitary order and which have to be delivered separately, the cancellation period starts on the day on which you, or a third person appointed by you who is not the supplier, have respectively has received the merchandise.
In order to practice your right of revocation you need to inform us, Vanessa Baroni, Marktstraße 8, Leinfelden (Stuttgart), Telefon +49 7117542048, Telefax +49 711 7545921, info@vanessabaroni.com, by means of an explicit declaration (e.g. a posted letter, fax or e-mail) about your decision to cancel this contract. You can make use of the attached cancellation form, which is however not mandatory.
Download cancellation form

In order to observe the revocation period it is sufficient to send the notification of cancellation prior to the end of the cancellation period.

Consequences of revocation
If you cancel this contract we are obliged to refund all payments which we have received from you including the shipping charges (with exemption of the additional fees which stem from you choosing a different means of delivery than the standard delivery offered by us) immediately and latest within 14 days from having received your note of cancellation of this contract.
For this refund we use the same means of payment which you have used for the original transaction, unless another agreement explicitly has been made with you; in no case will you be charged any fees for this refund. We can refuse to refund you until we have retrieved the merchandise or until you have presented proof of having returned the merchandise to us, depending on which is the earlier point in time.

You have to return or hand over the merchandise immediately and in any case latest within 14 days starting from the day on which you have informed us about the cancellation of your contract. The period is considered obeyed if you post the merchandise prior to the end of the cancellation period of 14 days. You bear the immediate costs of the return of the merchandise. You have to compensate for a potential loss in value of the merchandise only if this loss in value can be traced back to a handling of the merchandise deemed unneccessary to assess its consistency, features or functionality.
End of revocation instruction.

If you have any questions regarding your rights to return goods please contact our Customer Care Team:
Email: info@vanessabaroni.com
Phone: +49 178 7805632
Fax: + 49 711 7545921

3. Important Information

3.1. The goods offered at vanessabaroni.com are displayed on the website as digital photographs of the actual goods. Slight deviations between display and reality do not constitute a lack of quality of the ordered goods.
3.2. We would like to point out that the products presented on vanessabaroni.com might not be available at the time of browsing the website and that the given prices are subject to change. The prices listed on the website are in Euro inclusive of value added tax (VAT) and exclusive of shipping fees.
3.3. vanessabaroni.com reserves the right to dispatch partial shipments.
3.4. Gift vouchers are valid for three years from the date of purchase and cannot be returned.

4. Conclusion Of Contract

4.1. A contract between you and vanessabaroni.com comes into effect only at the time of shipment of the ordered goods through us. By sending off the order form provided on our website you make a binding offer for signing a contract with you. An order is placed by inserting all the required information during the order process and by sending the order form through clicking on the „finalize order“ button.
4.2. vanessabaroni.com reserves the right to refuse an offer without reasoning, especially if suspicion arises that the via internet ordered goods are retailed for commercial purposes.

5. Storage Of Wording

We will store your order details. All customer data stored and processed by vanessabaroni.com will be dealt with in accordance to the respective data protection regulations. Especially, personalized data will only be collected, stored and used for the sole purpose of processing a purchase order or in case of your declared consent. After your order has been placed you will receive an order confirmation via email containing all the obtained data.

6. Delivery, Shipping And Fees

6.1 Delivery is undertaken solely by DHL. All transport liability lies with vanessabaroni.com. We ship internationally to more than 50 countries.
6.2 The merchandise will be processed for shipping no later than one day after you have placed your order. Unless agreed upon otherwise, the goods will be delivered within one to four working days to the shipping address provided by the customer, depending on shipping method and destination. Please note that DHL-Express-Delivery does not deliver within Germany on Saturdays.
6.3 Shipping to non-EU countries
The estimated shipping time to countries liable to customs duty is two to four working days. Please note that we cover all forms of insurance for the merchandise and any costs regarding corresponding documentation. Product prices depicted do not include customs duty. Please note that DHL will separately invoice all import sales tax, customs duty as well as interchange fees for each country individually. Please direct any questions regarding the amount of payable taxes and fees in your country to our Customer Care Team via email: info@vanessabaroni.com. Please note that potential foreign banking fees are the customers responsibility.
Customs duty, import sales tax as well as interchange fees from DHL WILL NOT be refunded in case of return of the merchandise.

7. Payment

All prices listed on this website are retail prices in Euro, inclusive of value added tax (VAT) and refer to the described product. All prices are current at the time of your online order.
Payments can be made in advance (bank transfer).
All payments as well as refunds are exclusively in EURO.
After your order you will receive an order confirmation via email. After the funds reflect on our bank account, your order will be processed within the timescale stated in §6 (General Terms And Conditions).
Please note: All refunds from returns will be directly deposited onto your bank account.

8. Reservation Of Proprietary Rights

Until payment is completed the merchandise remains property of vanessabaroni.com

9. Questions regarding orders or returns

Please direct questions regarding orders or returns to our Customer Care Team:
Email: info@vanessabaroni.com
Phone: +49 178 7805632
Fax: +49 711 7545921

10. Warranty

The legal warranty right remains.

11. Data Protection

11.1. Data protectio is taken very seriously. Especially, personalized data will only be collected, stored and used for the sole purpose of processing a purchase order or in case of your declared consent. Furthermore, we will collect, process and use address and order details for ower own marketing purposes. We will not store personal data any longer than necessary.
11.2. You may object the usage, processing and transmission of your personal data for marketing purposes by sending us a notice via post, fax or email to info@vanessabaroni.com. This does not apply to the data which is required to process your order. After we have received your objection we will not use, process and transmitt the relevant data for any other purpose than to process your order and we will stop sending you any promotional material.

12. Choice Of Law, Effectiveness

12.1. This agreement shall be governed exclusively by German law to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
12.2. If individual terms of this contract including these regulations are or are to become entirely or partially ineffective or if the contract contains unforeseen gaps, the effectiveness of the remaining terms or part of these terms remain unaffected. The ineffective or missing terms are replaced by the according legal regulations.

( Last Updated August 2014)